Appointments

Consultations are by appointments only and are for approximately 10 minutes unless otherwise requested.

Routine appointments should be made by telephoning or calling at the surgery.

The receptionist will offer you the next available appointment but if you feel the problem you have is urgent, please tell the receptionist.

FROM 1ST APRIL 2019, INSTEAD OF EMERGENCY APPOINTMENTS BEING BOOKED ON EACH SESSION, (8.30 AM FOR MORNING APPOINTMENTS AND 2.30PM FOR EVENING APPOINTMENTS)  ALL APPOINTMENTS WILL HAVE TO BE BOOKED IN THE MORNING FOR BOTH SESSIONS.THIS IS TO HELP ALLEVIATE THE FRUSTRATIONS OF BEING UNABLE TO OBTAIN AN EMERGENCY APPOINTMENT WHEN A TELEPHONE CALL IS MADE IN THE MORNING AND BEING TOLD TO TELEPHONE BACK AT 2.30PM TO OBTAIN AN APPOINTMENT.

Urgent cases and particularly sick children will be seen on the same day, although not always by the doctor of your choice.

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly.

Telephone Advice

The most convenient time to consult your doctor by telephone for advice is between 11:30 and 12:00 on weekdays. You may have to wait if the doctor is busy.

Results

Please phone to ensure your results are available before coming back to see the doctor.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.