As a Practice, we are trying to reduce to amount of DNA's that we have. At present, our average DNA rate of 10.9% across all booked GP and Nurse appointments. We feel that this figure is unacceptably high. We want to focus on reducing this figure to ensure that precious appointments are not wasted and can be offered to a patient that really needs an appointment. We are implementing a number of ways to reduce this rate within the Practice but if you could please help us by letting us know if you cannot attend.
Please see below figures for the month of May 2017:
Week commencing 8th May 2017 - 64
Week commencing 15th May 2017 - 78
Week commencing 22nd May 2017 - 93
Week commencing 29th May 2017 - 61